Blog Archives

Model Behavior for Authentic Customer Relationship

So I’ve been deep diving into Twitter for a month and am starting to see patterns. For a lot of users, this is not going to have any more value than what they expect. Equivalent of waving hello to a neighbor or

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Posted in Technology Management

Let Innovations Flow Across the Enterprise

From my experience in line production, use of external software and especially software provided in a service model, is disruptive to the prevailing paradigm. Competing alternatives were limited to self-hosted or local computing applications. Even when acquired by the largest

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Posted in Innovation Management